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Note: High severity cases are considered system down or unusable. These cases MUST be called in (INSIGHT Support Hotline: 1-844-697-5571).
All other cases should be submitted here.

Case severity/priority. Note: High severity cases (Sev 1 and Sev 2) are considered system down or unusable. Please open ticket with vendor support before reaching out to SCC.

Provide your Symantec Support ID. This will allow us to open advance cases on your behalf.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please indicate the source of your issue.

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